Hotels.com
Up to 10% Cashback
3.5%
| Standard | Upsized | |
|---|---|---|
Hotel Booking | 3.5% | 10% |
Car Rental | 1% | 1% |
Cashback timeline
Purchase
Tracked in
2 days
Confirmed in
65 days after your trip
Terms and exclusions
Refunds, cancellations and no-shows
Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
- For partial returns or exchanges, we'll prorate the Cashback as an adjustment.
- No-shows and any booking changes that lead to a change in the booking ID will not be eligible for Cashback.
Tracking disclaimers
- Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
Other terms and conditions
Hotels.com terms and conditions
- Cashback is not available when a coupon code is used in a purchase.
- Solely customers located in the United States are eligible for Cash Back.
Never miss Cashback on Hotels.com
Get instant alerts on Cashback when you shop online with the ShopBack extension.
Cashback tips
Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
For Hotels.com, you need to clear your cart, close the Hotels.com app, open this platform to visit the Hotels.com app or website and complete your purchase there in order to earn Cashback. You need to do this for each purchase.
If you encounter payment errors during your purchase, you should restart your visit to the Hotels.com from this platform to ensure that your Cashback continues to be tracked.
Hotels.com can only confirm to us that a transaction is recorded if you accept all cookies that appear on their pages.
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Hotels.com Shopping Guide on ShopBack
What is Hotels.com and how does it work?
Worth using for most US travelers. Hotels.com is an online travel agency covering hotels, resorts, apartments, and vacation rentals across US cities, leisure markets, and Caribbean/Mexico beaches. Search by destination and dates, filter by price, rating, and amenities, then book on the site or app with confirmation sent to your email.
What are Hotels.com Secret Prices?
Worth signing in for if you book a few stays a year. Secret Prices are member-only discounted rates on selected hotels that appear once you sign in to a Hotels.com account, flagged by a small icon during search. Actual savings vary by property and date, so compare against the public rate before booking.
How does Hotels.com One Key loyalty work?
Worth joining since it is free and unlocks Secret Prices on top of cash rewards. One Key members earn OneKeyCash on eligible bookings and redeem it at checkout on future stays, with tiers running Blue, Silver, Gold, and Platinum that add bonus OneKeyCash, priority support, and room upgrades at higher levels. Specific thresholds and benefits vary by terms.
Are Last Minute Deals on Hotels.com a good way to save?
Often yes for flexible plans. Last Minute Deals are same-day and next-day rates on unsold inventory, surfaced on the homepage and in the app, and they work well for spontaneous NYC weekends, Vegas overnights, and last call Caribbean or Mexico escapes. Inventory and discount depth depend on the destination and date.
Are Mobile App Deals worth using?
Generally yes for the steepest markdowns. App-exclusive rates appear on selected properties once you sign in to the Hotels.com app, often beating the website price on the same room. Coverage is property-by-property, so check both before you book.
Should I pick refundable or prepaid rates on Hotels.com?
Pick refundable when plans could shift, prepaid when they will not. Free cancellation rates cost slightly more but can be canceled online up to the stated deadline, while prepaid non-refundable rates are cheaper upfront with no refund after booking. US travelers tend to lean refundable for weather sensitive Caribbean and beach trips.
How do I book NYC, Vegas, Orlando, and Miami on Hotels.com?
Filter for location first, then amenities. For NYC and Miami, sort by neighborhood and "near transit" to avoid long commutes; for Vegas, split your search between the Strip and Downtown; for Orlando, look at theme park area resorts and vacation home rentals with a pool filter. Add "guest rating 8+" to cut weak properties quickly.
Is Hotels.com good for Caribbean and Mexico resorts?
Yes for all-inclusive and beachfront bookings. Cancún, Riviera Maya, Cabo, Punta Cana, Montego Bay, and Aruba all have deep coverage, and the "all-inclusive," "beachfront," and "4 star and above" filters narrow results fast. Most properties are reachable on direct flights from major US hubs.
Can I cancel or change a Hotels.com booking?
Usually yes on refundable rates, rarely on prepaid. Free cancellation rates can be canceled or modified from the booking management page up to the stated deadline, while prepaid rates generally cannot be refunded. Date and room changes are subject to property approval, so request early.
When are the best times to book Hotels.com for US travel?
Target Memorial Day, Thanksgiving, Black Friday, Cyber Monday, and Travel Tuesday for the deepest cuts. Vegas, Orlando, Caribbean all-inclusives, and US city hotels typically see the most aggressive markdowns in these windows, while rates spike for spring break, summer family travel, and the December holidays. Book peak weekends early and shop discount windows for flexible trips.
Can I stack ShopBack cashback with One Key and Secret Prices on Hotels.com?
Often yes, subject to current merchant terms. Activate cashback via ShopBack US before clicking through to Hotels.com, stay signed in to earn OneKeyCash and unlock Secret Prices, then complete the booking in the same session. Avoid voucher codes or referral links that are not listed on ShopBack, since these can void cashback tracking.
Is Hotels.com worth it for US travelers overall?
Yes for most repeat travelers. Inventory is strong across US cities, resort markets, and Caribbean/Mexico beaches, and layering One Key, Mobile App Deals, sale windows, and ShopBack cashback can meaningfully lower the final price on flexible bookings. Stackability and savings depth depend on current Hotels.com terms.